📜 Terms and Conditions – Om Digital Lab
Last Updated: 16 October 2025
Welcome to Om Digital Lab (https://omdigitallab.in). These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and digital courses. By accessing or using our platform, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.
🎓 1. Eligibility and User Classification
👨🏫 Educators
Educators must:
- Be at least 18 years old.
- Provide accurate professional credentials.
- Comply with Indian education and labor laws.
- Avoid uploading copyrighted, plagiarized, or misleading content.
👩🎓 Students
Students must:
- Be at least 13 years old (with parental consent if under 18).
- Use their own identity and contact details.
- Respect intellectual property and community guidelines.
🧾 2. Registration and Account Security
To access certain features, users must create an account.
- You agree to provide accurate, current, and complete information.
- You are responsible for maintaining the confidentiality of your login credentials.
- You must notify us immediately of any unauthorized use of your account.
Om Digital Lab reserves the right to suspend or terminate accounts that violate these Terms.
📚 3. Course Access and Usage
Courses offered on Om Digital Lab are governed by the following:
- License: Upon enrollment, students receive a non-transferable, limited license to access course materials.
- Duration: Access duration varies by course and is specified at the time of purchase.
- Usage: Materials are for personal, non-commercial use only. Redistribution or resale is strictly prohibited.
Educators grant Om Digital Lab the right to host, distribute, and promote their content under agreed terms.
💳 4. Payments, Refunds, and Pricing
💰 Pricing
All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
🔄 Refund Policy
- Refunds are available within 7 days of purchase if less than 20% of the course has been accessed.
- No refunds for downloadable content or completed certifications.
- Refund requests must be submitted via email to ujala@omdigitallab.in.
🧾 Invoices
Invoices are auto-generated and sent to the registered email upon successful payment.
📜 5. Intellectual Property
All content on Om Digital Lab—including text, graphics, logos, videos, and course materials—is protected under Indian Copyright Act, 1957.
- Users may not copy, reproduce, or distribute content without written permission.
- Educators retain ownership of their original content but grant Om Digital Lab a license to use it for educational delivery.
🛡️ 6. Data Privacy and Protection
We are committed to protecting your data in accordance with the Information Technology Act, 2000 and Data Protection Bill, 2023.
- Personal data is collected only for educational and operational purposes.
- We do not sell or share your data with third parties without consent.
- Users may request data deletion or correction by contacting our support team.
For full details, refer to our Privacy Policy.
🚫 7. Prohibited Conduct
Users must not:
- Upload or share harmful, abusive, or illegal content.
- Engage in harassment, impersonation, or fraud.
- Attempt to hack, disrupt, or reverse-engineer the platform.
- Use bots or automated tools to access or scrape content.
Violation may result in account suspension, legal action, or reporting to authorities.
📜 8. Compliance with Indian Laws
Om Digital Lab operates in full compliance with Indian laws including:
- Consumer Protection Act, 2019
- Digital Personal Data Protection Act, 2023
- UGC Guidelines for Online Courses
- IT Rules, 2021
Users are expected to adhere to these laws while using the platform.
🧑⚖️ 9. Dispute Resolution
In case of disputes:
- Users must first contact our support team for resolution.
- If unresolved, disputes will be subject to arbitration under the Arbitration and Conciliation Act, 1996.
- Jurisdiction: Sitamarhi, Bihar, India.
📩 10. Communication and Notifications
By registering, you consent to receive:
- Transactional emails
- Course updates
- Promotional offers (opt-out available)
We use secure channels and do not spam or share your contact details.
🛠️ 11. Platform Availability and Maintenance
Om Digital Lab strives for 99.9% uptime. However:
- Scheduled maintenance may cause temporary downtime.
- We are not liable for interruptions due to external factors (e.g., internet outages, server issues).
🧑🏫 12. Educator Responsibilities
Educators must:
- Ensure content accuracy and relevance.
- Update course materials as needed.
- Respond to student queries professionally.
- Avoid discriminatory or offensive language.
Educators may be removed for repeated violations or poor conduct.
🧠 13. Student Responsibilities
Students must:
- Engage respectfully with educators and peers.
- Complete assignments and assessments honestly.
- Avoid sharing login credentials or course materials.
Misconduct may lead to suspension or expulsion from the platform.
🏆 14. Certification and Recognition
Courses may offer certificates upon completion. These are:
- Issued digitally and verifiable via QR code or unique ID.
- Not equivalent to formal degrees unless explicitly stated.
- Recognized by Om Digital Lab and partner institutions.
🔄 15. Modifications to Terms
Om Digital Lab reserves the right to update these Terms at any time.
- Changes will be posted on this page.
- Continued use of the platform implies acceptance of updated Terms.
📞 16. Contact Information
For queries or concerns, reach out to:
Om Digital Lab Bariyarpur Bazar, Sitamarhi, Bihar, India 📧 ujala@omdigitallab.in 📞 +91-8804231180
🧭 17. Accessibility and Inclusivity
We are committed to:
- Providing accessible content for all learners.
- Supporting screen readers and mobile-friendly formats.
- Offering multilingual support where possible.
Feedback on accessibility is welcome.
🧩 18. Third-Party Services
Some courses may include links or integrations with third-party tools (e.g., MEGA.nz, YouTube, Google Docs).
- We are not responsible for third-party content or policies.
- Users must review and accept third-party terms independently.
🧮 19. Technical Support
We offer:
- Email support within 24–48 hours
- FAQs and tutorials
- Community forums (coming soon)
For urgent issues, please mention “URGENT” in your subject line.
🧾 20. Legal Disclaimer
Om Digital Lab is not liable for:
- Loss of data due to user error
- Misinterpretation of course content
- Outcomes based on course application
All content is provided “as is” without warranties.
